SysAid Help Desk Inventory and Monitoring 9.1

SysAid Help Desk Inventory and Monitoring is a feature of Ilient Help Desk Software that allows organizations to manage their IT assets, track their inventory, and monitor various aspects of their network infrastructure.

SysAid Help Desk Inventory and Monitoring can monitor devices such as servers, workstations, switches, routers, printers, and more. It can track performance metrics, such as CPU usage, disk space, network traffic, and monitor the availability of devices.

SysAid Help Desk Inventory and Monitoring works by collecting information from the managed devices using various monitoring methods such as SNMP, WMI, SSH, and others. It then stores this information in a centralized database for analysis and reporting purposes.

Yes, SysAid Help Desk Inventory and Monitoring provides extensive customization options. You can define thresholds for various metrics, configure alert notifications, create custom reports, and tailor the monitoring setup to meet your specific needs.

Yes, SysAid Help Desk Inventory and Monitoring supports automatic device discovery. It can scan the network to detect new devices and add them to the inventory automatically. This helps streamline the asset management process.

SysAid Help Desk Inventory and Monitoring stores historical data in its centralized database, allowing you to analyze performance trends over time. It supports various retention policies, allowing you to specify how long historical data should be kept.

Yes, SysAid Help Desk Inventory and Monitoring provides integration options with popular IT management tools. This includes integrations with network monitoring systems, patch management tools, and CMDB software, among others.

Yes, SysAid Help Desk Inventory and Monitoring supports remote monitoring. It allows you to monitor devices across different locations or even remote sites. This is useful for organizations with distributed IT infrastructure.

SysAid Help Desk Inventory and Monitoring provides a variety of pre-built reports for monitoring device performance, inventory status, and more. It also offers the flexibility to create custom reports based on specific criteria or metrics.

While SysAid Help Desk Inventory and Monitoring focuses on managing IT assets, it can be adapted for other non-IT asset management needs as well. By customizing the asset types and properties, you can track and monitor other types of assets within the system.